Effective Date: October 1, 2025
Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the Compete Studio platform and related services (collectively, the “Service”) provided by Compete Services LLC, a Colorado limited liability company (“Compete Studio,” “we,” “our,” or “us”).
By accessing or using the Service, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you are using the Service on behalf of a company, organization, or other entity, you represent that you are authorized to accept these Terms on its behalf.
1. Service Description
Compete Studio provides cloud-based software tools designed for studio management, marketing automation, lead generation, scheduling, CRM, communications, and analytics. Services may include but are not limited to:
- Online registration and payment processing
- Text and email marketing tools
- Landing pages and embedded opt-in forms
- Website and course management tools
- CRM and student relationship management features
We continually update and improve the Service and may add, modify, or remove features without prior notice.
2. Eligibility and Account Responsibilities
To use the Service, you must:
- Be at least 18 years of age
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Accept responsibility for all activity under your account
You agree not to share login credentials or access tokens with unauthorized users. You are responsible for all content and communications originating from your account.
3. Subscription and Payment Terms
The Service is billed on a monthly subscription basis unless otherwise agreed in writing. By subscribing, you authorize Compete Studio (or its payment processor) to charge your payment method automatically at the start of each billing period.
All fees are non-refundable except as required by law. If payment is not received when due, we may suspend or terminate your account.
You are responsible for any applicable taxes, fees, or surcharges imposed by governmental authorities.
4. User Content and Embedded Forms
You may use Compete Studio’s opt-in forms and marketing tools on your own website(s). You are solely responsible for:
- The data you collect through embedded forms
- Obtaining all necessary consents from your users and subscribers
- Complying with all applicable data protection, privacy, and marketing laws (including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and 10DLC registration requirements)
Compete Studio acts only as a data processor and service provider under applicable privacy laws. You represent that you have lawful rights to collect and process all data transmitted through your account.
5. SMS and 10DLC Compliance
To use Compete Studio’s text messaging tools, you must:
- Obtain consent from message recipients before sending promotional or informational messages
- Provide clear opt-out instructions
- Use the software to maintain accurate records of opt-ins and opt-outs
- Comply with all carrier rules, industry standards, and applicable laws, including the 10DLC (A2P) registration process and the Telephone Consumer Protection Act (TCPA)
You acknowledge that Compete Studio facilitates message delivery through third-party carriers and does not guarantee delivery times or success rates.
Violations of 10DLC or TCPA compliance requirements may result in immediate suspension or termination of messaging privileges and potential carrier fines, which you agree to be solely responsible for.
6. Acceptable Use Policy
You agree not to use the Service to:
- Transmit spam, deceptive, or misleading communications
- Upload or distribute unlawful, harassing, defamatory, obscene, or infringing content
- Attempt to gain unauthorized access to any system or network
- Reverse engineer or modify the Service
- Interfere with another user’s use of the Service
Compete Studio reserves the right to investigate and suspend accounts that violate these rules.
7. Data Privacy and Security
We maintain administrative, technical, and physical safeguards to protect user data. However, no system is completely secure. You acknowledge and accept that you share data at your own risk.
Our collection and use of personal data are governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Intellectual Property
All software, trademarks, logos, designs, and content provided by Compete Studio are the exclusive property of Compete Services LLC or its licensors. You are granted a limited, non-transferable, revocable license to use the Service for your own business purposes.
You may not copy, resell, or distribute the Service or any derivative works.
9. Termination
Either party may terminate this Agreement at any time. Upon termination:
- Your access to the Service will cease
- You must stop using Compete Studio materials and tools
- Outstanding payments will remain due and payable
Compete Studio may terminate or suspend your account immediately if you violate these Terms or applicable law.
10. Disclaimer of Warranties
The Service is provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the reliability, availability, or suitability of the Service for any particular purpose.
Compete Studio does not warrant that the Service will be uninterrupted, error-free, or completely secure.
11. Limitation of Liability
To the maximum extent permitted by law, Compete Studio and its affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Service, including lost profits, data loss, or business interruption.
Our total liability for any claim shall not exceed the amount you paid to Compete Studio in the preceding three (3) months.
12. Indemnification
You agree to indemnify and hold harmless Compete Studio, its officers, employees, and affiliates from any claims, losses, damages, or expenses (including legal fees) arising out of:
- Your use of the Service
- Your violation of these Terms or applicable laws
- Your content, messages, or marketing activities
13. Dispute Resolution and Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict-of-laws principles.
Any dispute arising under or relating to these Terms shall first be subject to good-faith negotiation. If unresolved, the dispute shall be submitted to binding arbitration in Denver, Colorado, administered by the American Arbitration Association (AAA).
Judgment on the arbitration award may be entered in any court of competent jurisdiction. Each party shall bear its own costs and attorneys’ fees, unless otherwise awarded by the arbitrator.
14. Modifications
Compete Studio reserves the right to modify these Terms at any time. Updated versions will be posted on our website, and continued use of the Service constitutes acceptance of the revised Terms.
15. Contact Information
Compete Services LLC
Colorado, United States
Website: https://competeservices.com
